What is Found?
Found Health, Inc. is a Texas corporation that started trading in January 2018 and employs around 121 people. What sets it apart is the size of its formulary. Found's clinicians prescribe from fifteen published medications: compounded semaglutide and tirzepatide, brand-name Wegovy, Zepbound, Ozempic, Mounjaro, Saxenda, Victoza, Trulicity and Rybelsus, the oral GLP-1 Foundayo, and non-GLP-1 generics including metformin, Contrave, topiramate and zonisamide. No other provider we review comes close to that range.
The second difference is insurance. Found bills health plans for clinical care rather than running cash-pay only, and says its clinicians are in network for one in three Americans, with most members paying a copay of around $30 a visit. Treat the reach claim as the company's own, because there is no way to audit it from outside. The structure is what matters: your plan may pay for the appointments, and the medication is priced separately depending on which plan you are on.
One naming point worth clearing up. Foundayo appears on the menu styled like a Found house brand, and it is not. It is Eli Lilly's oral GLP-1, orforglipron, and Found's own footer disclaims any affiliation with Lilly over the mark. If you are weighing a pill against an injection, that is the brand-name pill option, and the drug facts belong on its own page rather than on a telehealth review.
How much does Found actually cost?
Found's offer terms define three plans, and the only question that matters for your bill is which of them includes the medication. The Compounded GLP-1 plan and the Generics plan both include it. The Branded GLP-1 plan does not. On top of that sits a four-cell price grid: insured or cash, prepaid annually or month to month. The $99 a month Found advertises is the insured, annually prepaid cell, the cheapest of the four. Cash and month to month, the same GLP-1 program is $289. Every plan is billed every 28 days rather than monthly, so a year takes about 13 charges instead of 12, which adds roughly one extra $289 payment you did not budget for.
How Found’s pricing compares
Found’s real all-in monthly cost against every provider we track, cheapest to priciest.
All-in = membership + medication + known fees, cheapest realistic pathway. Advertised “starting” prices run lower; see the table below for the full breakdown.
| Medication | Form | Advertised | What you'll actually pay |
|---|---|---|---|
| Compounded semaglutide or tirzepatide, cash Compounded | Weekly injection | $289/mo month to month | $289/mo, medication included |
| Compounded GLP-1, cash, 12-month prepay Compounded | Weekly injection | $169/mo | $169/mo, medication included, paid up front |
| Compounded GLP-1, with insurance Compounded | Weekly injection | $199/mo, or $99/mo prepaid for a year | Plus a copay of around $30 per visit |
| Non-GLP-1 generics (metformin, Contrave, topiramate, zonisamide) | Daily pills | From $49/mo | From $49/mo, medication included |
| Wegovy or Zepbound (brand-name) | Weekly injection | From $650/mo on Found's price list | Plan fee plus medication, billed separately |
| Ozempic or Mounjaro (brand-name) | Weekly injection | About $1,100/mo on Found's price list | Plan fee plus medication, billed separately |
Prices checked August 12, 2026 against Found's published pricing. Compounded medications are not FDA-approved.
What's included
- Compounded GLP-1 medication, on the compounded plan
- Generic non-GLP-1 medication, on the generics plan
- A metabolic health assessment and access to clinicians trained in weight medicine
- One-to-one health coaching, in-app lifestyle tools, and the member community
What costs extra
- Brand-name GLP-1 medication, on any plan
- Lab work, where your clinician orders it
- Your insurance copay, typically around $30 a visit on the insured plans
Cancellation and refunds
The posted policy is specific, and stricter than the marketing suggests. Your membership fee is fully refundable only if you cancel within three days of purchase or before you complete your first medical consultation, and intake moves fast, so in practice the consultation is the deadline. After that it is non-refundable. Medications and lab kits cannot be returned once shipped, and copays are never refundable. Found asks you to cancel or pause at least 48 hours before a renewal, and because billing runs on 28-day cycles your renewal date moves forward a few days every month rather than landing on a fixed date. Two clauses deserve a second read. If a clinician disqualifies you from the specific medication you came for but you still qualify for something else on the menu, that does not earn a refund, and with fifteen medications there is nearly always something else. And Found's policy states that starting a chargeback may affect your eligibility to keep receiving care, so the usual fallback when support stalls is the one that can cost you your prescriber.
Treat every brand-name figure on Found's site as indicative only. Found does not sell brand-name medication: it routes the prescription to your own pharmacy, or to NovoCare or LillyDirect where you are eligible, and those channels set the price. Its own pages disagree about what that price is. On the day we checked, the pricing page listed Wegovy and Zepbound from $650 a month while a comparison table on its Foundayo page put the Wegovy pen at about $199 and Zepbound at about $299. Price the drug at the manufacturer's program directly before you judge Found on it. Plan prices verified against joinfound.com on August 12, 2026.
Free insurance check before you pay, and worth using before you choose a plan
What medications does Found offer?
Compounded medications contain the same active ingredients as their brand-name versions but are not FDA-approved. Each medication link above goes to our full guide on that drug.
How Found works
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Online assessment
Health history, current medications, and goals go into Found's intake, which is what drives the medication match.
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Insurance and coverage check
Found checks your plan before you pay, and this is the step that decides most of your monthly cost. Use it. Coverage varies sharply by state, and California currently returns no available plans at all.
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Clinician consult
A licensed clinician reviews your intake and confirms what you are eligible for. Note that completing this consultation is also the point at which your membership fee stops being refundable.
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Medication match
Your prescriber chooses from the fifteen-medication formulary based on your health profile, coverage, and budget, and may change the medication at later check-ins as your response comes in.
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Delivery and ongoing care
Found says most members can start treatment within a week. Refills, dose changes, coaching, and the member community all run in the app, with monthly clinician check-ins.
Who qualifies
- Adults who meet a clinician's criteria for medical weight management
- People open to a non-GLP-1 medication if their clinician recommends one
- Adults aged 65 to 75, who most telehealth weight programs do not serve
Who shouldn't use it
- Anyone with a personal or family history of medullary thyroid carcinoma or MEN 2, if a GLP-1 is on the table
- People who are pregnant, planning a pregnancy, or breastfeeding
- Anyone who wants to choose one drug and stay on it, since Found's model adjusts medication over time
A licensed clinician always makes the final call. Read the full GLP-1 safety information →
Is Found legit?
Found comes out well on the records that can be checked. We enumerated the whole of the FDA's published warning-letter index, all 3,651 letters, and no letter names Found Health or joinfound.com. It holds an A plus accredited BBB profile. Its two federal court matters are both closed. And it has done something no other provider in this set has: published its member outcomes in a peer-reviewed journal. Here is how to check all of it yourself.
Care comes from licensed clinicians Found describes as board-certified and trained in metabolic or obesity medicine. Your prescriber must hold a license in your state. Found does not publish the name of the professional corporation that employs them, which is standard for the category and still worth knowing.
Found never names the pharmacy that compounds its GLP-1s. Its offer terms describe only "a pharmacy facilitated by Found", so we cannot tell you whether it is a 503A or a 503B facility, and neither can Found's website. Ask before your first fill and check the name on the label against your state board of pharmacy. Brand-name prescriptions are different: those go to a pharmacy of your choice, or to NovoCare or LillyDirect where you qualify, and those are named, licensed channels.
Lawsuit · 2024
Currax Pharmaceuticals, which owns Contrave, sued Found Health for trademark infringement in the Northern District of California in March 2023. Judge William H. Orrick III dismissed the case upon settlement on August 6, 2024. The terms are not public. This is a closed commercial dispute between two companies over a trademark, not a finding about patient care, and Contrave remains on Found's menu today. It is also why Found's site carries a Currax disclaimer.
Read the primary source →Better Business Bureau · 2026
Found is BBB accredited with an A plus grade on 81 complaints in three years, the cleanest combination of any provider we review. The complaints themselves are consistent, and they are about billing rather than medicine. The most recent one on file is a member who paid $674 toward a brand-name course and then learned the medication was not included in the plan; Found refunded it in full within a week. Trustpilot's own topic extraction lists refund and cancellation as the leading themes on its profile. Note also that BBB's review average is 2.6 out of 5 across 40 reviews while Trustpilot's is 4.0 across 722. Both are real. Trustpilot is the sample Found invites, BBB is where people go when they want money back.
Read the primary source →In the news · 2025
Found's homepage headlines 12% average weight loss at one year. Its own peer-reviewed paper, in Obesity Science and Practice in February 2025, reports 8.0% at 12 months across 66,094 members, with 64.2% losing at least 5%. The 12% is in the paper too, as the subgroup who logged their weight at least weekly. Found's footnote does disclose that restriction, which is more than most marketing manages, but the headline is its best-engaged sliver and the whole-cohort figure is two thirds of it. The study is retrospective with no control arm, self-reported weights, and company-authored, so read it as real-world evidence rather than a trial. Publishing it at all still puts Found ahead of the field.
Read the primary source →Verify it yourself
- Look up the pharmacy on the label with your state board of pharmacy →
- Check LegitScript certification yourself, the lookup blocks automated checks →
- Read the Currax trademark docket in full →
- Read Found's BBB complaints and reviews yourself →
- Read the outcomes study, not the press release about it →
Protect yourself: what to check at checkout & on the label
Compounded GLP-1s ship without the packaging you’d get from a pharmacy chain, and the advertised price is rarely the real one. Before you pay Found, and when your order arrives, verify:
On the checkout screen
- The recurring charge and its cadence. Separate the membership fee from the medication price so a “$99” plan isn’t silently $178/mo.
- Every add-on line item: consultation, lab work, shipping, and dose-increase surcharges.
- The cancellation terms and next bill date, shown before you confirm. Screenshot this.
- A clear order confirmation with an itemized total, not just a “welcome” email.
On the compounded label
- The compounding pharmacy’s name and state license. Then confirm it on LegitScript or the state board.
- Active ingredient and strength (e.g. “semaglutide 2.5 mg/mL”). It should match what you were prescribed.
- A beyond-use / discard-by date and a lot number. Sterile compounds are dated; a missing date is a red flag.
- The prescribing clinician’s name, a real prescriber, not just the brand.
What real users say about Found
What users praise
- Clinicians and coaches, which is the most consistent theme in the positive reviews
- Having real options when a GLP-1 is unwanted, unaffordable, or off the table
- Insurance help that genuinely lowers what you pay for visits
What users complain about
- Refunds and cancellations, the two themes Trustpilot's own extraction ranks first
- Discovering after paying that brand-name medication was not included in the plan
- Subscription charges continuing while a member was not ready for the next shipment
Individual reviews can't establish medication quality or predict your results. Treat them as a read on the company's operations, not the drug.
Does Found take insurance?
Insurance is Found's real structural difference from the flat-rate compounded shops. Clinical visits bill your plan, Found says most members pay a copay of around $30 a visit, and it claims in-network clinicians for one in three Americans. Understand the split before you sign: the plan fee and your copay cover care, and whether medication is on top of that depends entirely on which plan you are on. Compounded and generic medication is included in the plan price. Brand-name medication never is, and runs through your pharmacy benefit where prior-authorization rules apply.
Coverage varies sharply by state. Found's checker lists insurance plans for 41 states, and California, the largest state in the country, returns no available plans at all. It is listed in the state selector and then comes back empty, which is the worst version for a reader, because it looks covered until you check. If you are in California, you are choosing Found's cash-pay product, not the insurance product it advertises.
Medicare is a genuine exception in this category, and it comes with conditions worth reading twice. Found advertises brand-name GLP-1s for a $50 a month copay to eligible Medicare Part D members through the Medicare GLP-1 Bridge, and it now serves adults 65 to 75. This is Found describing someone else's program, so confirm it with your Part D plan rather than taking a marketing page as coverage advice. Found's own asterisk says it is not a guarantee of coverage, that the $50 does not count toward your Part D deductible or out-of-pocket maximum, and that low-income subsidies do not apply. Found describes the Bridge as running July 1, 2026 through December 31, 2027, so it has an end date. And note that Found's insurance-priced plans are not available to anyone on government insurance: on Medicare you pay the cash-pay price for Found's care and get medication through the Bridge, which are two separate bills. If you do not qualify for the Bridge, Found quotes self-pay medication from $99 a month for semaglutide and $179 a month for tirzepatide.
Found vs the alternatives
| Provider | From | Medications | Best for |
|---|---|---|---|
| Mochi Health | From $139/mo | Compounded GLP-1s | Lowest all-in cash price |
| LifeMD | $39 first month, then $149/mo | Brand and compounded GLP-1s | Brand-name medication through insurance |
| Ivim Health | From $150/mo | Compounded GLP-1s | App-based personalized care |
Final verdict
Choose Found if…
- Your insurance covers weight-management visits, since Found is one of the few programs that actually bills plans
- You are not sure a GLP-1 is right for you, affordable, or something you would qualify for
- You want an FDA-approved medication at generic prices rather than a compounded workaround
- You are between 65 and 75, an age range most telehealth weight programs will not take
Skip it if…
- You want one flat cash number you can read off a page before you hand over a card
- You have settled on a specific brand-name GLP-1 and have no coverage, because Found does not sell it to you
- You are in California and came for the insurance billing
- A 28-day billing cycle and a consultation-triggered refund cutoff are the kind of thing you will forget
If you would rather be matched to the right medication than sold the popular one, Found is genuinely different, and the fifteen-drug formulary is not a marketing line. Two things to hold onto. The advertised prices are the best corner of a grid, so price your actual path before you commit: cash and month to month, the GLP-1 program is $289, and the medication is included on that plan, which is more than most rivals offer. And read Found's own study rather than its homepage. Eight percent average weight loss at a year across 66,094 members is a real result, honestly published, and it is not 12%.
Free insurance check before you pay, and worth using before you choose a plan
Found FAQ
How much does Found actually cost per month?
It depends on four things at once: which medication path, insured or cash, prepaid or month to month. For the GLP-1 program, cash and month to month is $289 a month, cash prepaid for a year is $169, insured month to month is $199, and insured prepaid for a year is $99. That last figure is the one Found advertises. The non-GLP-1 generics plan starts at $49. On the insured plans add a copay of around $30 a visit. And every plan bills every 28 days rather than monthly, so budget about 13 charges a year.
Does Found include the medication in the price?
On the compounded GLP-1 plan and the generics plan, yes, the medication is included in the plan price. On the branded GLP-1 plan, no. Brand-name medication is always billed separately, through your pharmacy benefit or a manufacturer program. This is the single most expensive thing to get wrong here, and it is the substance of the most recent complaint on Found's BBB profile.
Is Found legit?
On the checkable records, yes. We enumerated all 3,651 published FDA warning letters and none names Found. It is BBB accredited with an A plus grade. Its two federal court matters are both closed, one a trademark suit by Contrave's owner that settled in August 2024 and one a 2020 consumer case the plaintiff withdrew after twelve days. It publishes member outcomes in a peer-reviewed journal. The open questions are commercial, not clinical: billing complaints, and a compounding pharmacy it will not name.
Does Found take insurance, and does it work with Medicare?
Yes to insurance, and that is its biggest difference from most competitors: clinical visits bill your plan. Coverage varies by state, and California shows no available plans, so check yours before paying. Medicare is separate. Found's insurance-priced plans exclude anyone on government insurance, but it runs a Medicare Part D Bridge path advertising brand-name GLP-1s at a $50 monthly copay for eligible members, and it serves adults 65 to 75. Confirm that with your Part D plan, not with a marketing page.
What if I do not qualify for, or do not want, a GLP-1?
This is what Found is for. Its prescribers also use FDA-approved generics including metformin, Contrave, topiramate and zonisamide, from $49 a month. Read one clause before you rely on it, though: if you are disqualified from the specific medication you wanted but still qualify for something else on the menu, that does not entitle you to a refund. A wide formulary cuts both ways.
Which weight-loss medications does Found prescribe?
Fifteen: compounded semaglutide and tirzepatide; brand-name Wegovy, Zepbound, Ozempic, Mounjaro, Saxenda, Victoza, Trulicity and Rybelsus; the oral GLP-1 Foundayo, which is Eli Lilly's orforglipron rather than a Found product; and generic metformin, Contrave, topiramate and zonisamide. Your match depends on your health profile, coverage, and budget.
Did Found really publish a study, and what did it find?
Yes, and it is worth reading rather than taking from the homepage. In Obesity Science and Practice in February 2025, Found reported a retrospective study of 66,094 of its members: average weight loss of 8.0% at 12 months, with 64.2% losing at least 5%. Found's marketing headlines 12%, which the paper also contains, for the subgroup who logged their weight at least weekly. There is no control group and the weights are self-reported, so treat it as real-world evidence. Very few telehealth programs publish anything at all.
How do I cancel Found?
Cancel through your account or support, at least 48 hours before your renewal date. Two things make the timing harder than it sounds. Billing runs on 28-day cycles, so your renewal date shifts earlier every month rather than sitting on a fixed day. And your membership fee stops being refundable once you complete your first consultation, which happens early. Keep written confirmation, and know that Found's policy says starting a chargeback may end your eligibility for care.
Sources
- Found, plans and pricing (accessed August 12, 2026)
- Found, homepage cost FAQ and medication toolkit (accessed August 12, 2026)
- Found, offer terms and refund policy (accessed August 12, 2026)
- Found, Medicare GLP-1 Bridge program page (accessed August 12, 2026)
- Found, Foundayo product page (accessed August 12, 2026)
- Long-Term Weight Loss Outcomes in a Virtual Weight Care Clinic Prescribing a Broad Range of Medications Alongside Behavior Change, Obesity Science and Practice, February 2025 (accessed August 12, 2026)
- Currax Pharmaceuticals LLC v. Found Health Inc., 3:23-cv-00977 (N.D. Cal.) (accessed August 12, 2026)
- Holden v. Found Health, Inc., 2:20-cv-01988 (E.D. Cal.) (accessed August 12, 2026)
- Found Health, Inc., BBB business profile, complaints and customer reviews (accessed August 12, 2026)
- Found on Trustpilot (accessed August 12, 2026)
This review is for information only and isn't medical advice. Talk to a licensed clinician about whether any GLP-1 medication is right for you. Compounded medications are not FDA-approved. We're independent: we don't sell medication, and commissions never affect our verdicts. Editorial policy · Medical disclaimer · GLP-1 safety information