What is Mochi Health?
Mochi Health is a telehealth weight-loss service incorporated in February 2022 and run from San Francisco, with around 80 employees. It also trades as Mochi Health Corp and Mochi Medical West, and the Lilly case names two further affiliated entities, Mochi Medical CA P.C. and Mochi Medical P.A. Those names matter if you go looking for records about it.
Its position in this category is price. Membership plus medication comes to about $139 a month for compounded semaglutide, which is the cheapest all-in figure we have found anywhere, and Mochi has cut its medication prices substantially rather than raising them. What you are weighing that against is the Lilly litigation and a substantial complaint record about cancellations.
How much does Mochi Health actually cost?
Mochi splits its price in two and publishes both halves, which is more than most of this category manages. Membership is $79 a month, with a promotional $39 first month for new subscribers. Medication is billed separately: compounded semaglutide from $60 a month, tirzepatide from $90, both advertised as cuts from $99 and $199. So the cheapest all-in figure is about $139 a month for semaglutide or $169 for tirzepatide, and roughly $99 or $129 in a promotional first month. Two caveats from Mochi's own page: the promotional rate is not available in all states, and diagnostic services are not included either.
How Mochi Health’s pricing compares
Mochi Health’s real all-in monthly cost against every provider we track, cheapest to priciest.
All-in = membership + medication + known fees, cheapest realistic pathway. Advertised “starting” prices run lower; see the table below for the full breakdown.
| Medication | Form | Advertised | What you'll actually pay |
|---|---|---|---|
| Membership Compounded | Monthly, all medications | $79/mo, $39 first month | $79/mo |
| Compounded semaglutide Compounded | Weekly injection | From $60/mo, cut from $99 | About $139/mo with membership |
| Compounded tirzepatide Compounded | Weekly injection | From $90/mo, cut from $199 | About $169/mo with membership |
Prices checked August 12, 2026 against Mochi Health's published pricing. Compounded medications are not FDA-approved.
What's included
- Provider access and care-team support, which is what the membership buys
- Mochi states there are no hidden fees
What costs extra
- The medication itself, billed separately from $60/mo
- Diagnostic services, which the site does not price
Cancellation and refunds
Mochi says "No hidden fees. Cancel anytime." Read that beside its BBB file, because the BBB reviewed the complaints against Mochi in April 2026 and records that they "concern cancellation and refund issues", across 1,375 complaints. Both statements are on the record. Cancel in writing, well before your renewal date, and keep the confirmation.
Both published figures checked against joinmochi.com on August 12, 2026. Mochi had cut its medication prices substantially by that date, so this page previously overstated them.
$39 first month of membership for new members · cancel anytime (promo varies by state)
What medications does Mochi Health offer?
Compounded medications contain the same active ingredients as their brand-name versions but are not FDA-approved. Each medication link above goes to our full guide on that drug.
How Mochi Health works
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Sign up and start the membership
Membership is $79 a month, or $39 for the first month under the current new-member promo (varies by state). The membership, not the medication, is what you're buying at signup.
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Video visit with a licensed provider
A clinician licensed in your state reviews your history and confirms eligibility. Ongoing messaging with the care team runs through the app.
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Labs, if ordered
Your provider builds a plan and prices your medication. Diagnostic services are not included in the membership, so lab work is a separate cost that Mochi does not publish. Ask what it will be.
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Prescription to a partner pharmacy
Compounded prescriptions go to one of Mochi's multiple partner compounding pharmacies, and which one fills yours is not disclosed up front. Brand-name Zepbound routes to a retail pharmacy, with prior-auth support if you have insurance.
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Delivery and refills
Shipping is included in the medication price, but delivery experience varies by which partner pharmacy fills the order, shipping delays and refill-timing gaps are the most consistent complaint across user reviews.
Who qualifies
- Adults with a BMI of 30+, or 27+ with a weight-related condition (the standard screening criteria; verify Mochi's exact cutoffs)
- Comfortable with a membership-plus-medication cash-pay model
Who shouldn't use it
- Anyone with a personal or family history of medullary thyroid carcinoma or MEN 2 (the GLP-1 boxed-warning conditions)
- People who are pregnant, planning pregnancy, or breastfeeding
- Anyone who needs a single named pharmacy and predictable fulfillment
A licensed clinician always makes the final call. Read the full GLP-1 safety information →
Is Mochi Health legit?
Mochi Health is a real company founded by a physician, with licensed clinicians on staff, but its core products are compounded, which means not FDA-approved, and Eli Lilly is actively suing the company over its compounded tirzepatide. A federal judge let that case move forward in April 2026. Legitimate and risk-free are not the same thing; here's how to check it yourself.
Care comes from licensed clinicians. The BBB file records a Medical Board of California licence number for the business, 554576, which is a rare thing to have in this category and worth checking directly with the board rather than taking from us. Mochi does not publish the size or structure of its clinical network, so we are not putting a number on it.
This is the one provider in the set where we can give you a pharmacy name, and it came from a court file rather than from the company. Aequita Pharmacy LLC is named as a co-defendant alongside the Mochi entities in Lilly's suit, and Lilly alleges Mochi exercises improper control over it. Be precise about what that establishes: Aequita being a co-defendant in a case about Mochi's compounded tirzepatide is a fact of the record, while the control allegation is untested. Mochi does not publish which pharmacies fill prescriptions, and whether Aequita is registered as a 503A or a 503B is still unconfirmed, so look it up with your state board and read the name printed on your own label when it arrives.
Lawsuit · April 20, 2026
We have read the order itself. In Eli Lilly and Company v. Mochi Health Corp., case 3:25-cv-03534-JSC in the Northern District of California, Judge Jacqueline Scott Corley ruled on April 20, 2026 that Lilly's claims under California's Unfair Competition Law and the federal Lanham Act may proceed, and denied Mochi's challenge to the court's jurisdiction. She dismissed Lilly's civil conspiracy claim, with leave to amend. Discovery is open. Lilly alleges Mochi steers customers away from Mounjaro and Zepbound toward compounded tirzepatide through improper control over its affiliated medical entities and Aequita Pharmacy LLC, which is a co-defendant. Read that as what it is: an allegation in a live case. The court decided only that the claims may be heard, and made no finding that any of it is true.
Read the primary source →Better Business Bureau · August 12, 2026
The BBB lists 1,375 complaints against Mochi Health and gives that as the only reason for its rating. Mochi is not BBB accredited. The grade is a B. Those two facts together are worth sitting with, because Henry Meds carries an F on 232 complaints: a BBB letter grade measures how a company handles complaints, not how many people had a problem. BBB reviewed the file in April 2026 and records that the complaints "concern cancellation and refund issues", which is the same thing Mochi's own site addresses with "No hidden fees. Cancel anytime."
Read the primary source →Verify it yourself
- Look up the pharmacy with your state board of pharmacy →
- Check LegitScript certification →
- Read the April 2026 court order in Eli Lilly v. Mochi Health →
Protect yourself: what to check at checkout & on the label
Compounded GLP-1s ship without the packaging you’d get from a pharmacy chain, and the advertised price is rarely the real one. Before you pay Mochi Health, and when your order arrives, verify:
On the checkout screen
- The recurring charge and its cadence. Separate the membership fee from the medication price so a “$99” plan isn’t silently $178/mo.
- Every add-on line item: consultation, lab work, shipping, and dose-increase surcharges.
- The cancellation terms and next bill date, shown before you confirm. Screenshot this.
- A clear order confirmation with an itemized total, not just a “welcome” email.
On the compounded label
- The compounding pharmacy’s name and state license. Then confirm it on LegitScript or the state board.
- Active ingredient and strength (e.g. “semaglutide 2.5 mg/mL”). It should match what you were prescribed.
- A beyond-use / discard-by date and a lot number. Sterile compounds are dated; a missing date is a red flag.
- The prescribing clinician’s name, a real prescriber, not just the brand.
What real users say about Mochi Health
What users praise
- Cheapest legitimate entry point into compounded GLP-1s most users found
- Dietitian access that's actually usable, not a checkbox feature
- Easy signup and quick, low-friction provider visits
What users complain about
- Shipping delays and inconsistent fulfillment across the partner pharmacies
- Refill coordination gaps, with doses arriving after the previous vial ran out
- Slow support responses during busy periods
- Billing and refund disputes, especially after cancellation
Individual reviews can't establish medication quality or predict your results. Treat them as a read on the company's operations, not the drug.
Does Mochi Health take insurance?
Mochi does not accept insurance for the membership. The $79 a month is cash-pay, though HSA/FSA cards are accepted for it per the site FAQ. The medication side splits: compounded semaglutide and tirzepatide are cash-pay too, but brand-name Zepbound can route through your insurance, and Mochi handles the prior authorization. Its FAQ notes insurers have 30 days to respond and says the care team works to keep you covered in the interim.
That prior-auth support makes Mochi one of the few budget telehealth services with a real brand-name pathway. But if your insurance already covers Wegovy or Zepbound, price out the whole picture first, because a brand-first provider may get you the same medication without a $79 monthly membership on top.
Mochi Health vs the alternatives
| Provider | From | Medications | Best for |
|---|---|---|---|
| Remedy Meds | Not published | Compounded GLP-1s | Month-to-month billing, cancel online |
| Henry Meds | $179/mo | Compounded GLP-1s | Bundled care with a wider medication menu |
| Hims | $39 first month, then $298/mo all-in | Brand-name GLP-1s, three of them pills | Widest brand-name GLP-1 menu |
Final verdict
Choose Mochi Health if…
- Price is your deciding factor, because about $139/mo all-in is the cheapest we have found
- You want both halves of the cost published before you sign up
- You are willing to weigh a live Lilly lawsuit and a large cancellation-complaint record against that price
Skip it if…
- Active litigation over the exact product you would be buying is a dealbreaker for you
- You want one flat number, because the advertised price is never the real price once membership is added
- You need predictable shipping and a named pharmacy
On price, Mochi wins this category outright: about $139 a month all-in for compounded semaglutide, with both halves of the cost published and medication prices moving down rather than up. The question is what else you are buying. Eli Lilly's unfair-competition and false-advertising claims against it are proceeding in federal court, the BBB has 1,375 complaints on file about cancellations and refunds, and the pharmacy we can name for you is a co-defendant in that suit. If the price is what brings you here, go in month-to-month, cancel in writing, and know that the cheapest option in a contested market is cheap for reasons worth understanding.
$39 first month of membership for new members · cancel anytime (promo varies by state)
Mochi Health FAQ
How much does Mochi Health cost per month?
Both halves are published. Membership is $79 a month, with a promotional $39 first month for new subscribers. Medication is billed separately: compounded semaglutide from $60 a month, tirzepatide from $90. So the cheapest all-in figure is about $139 a month for semaglutide or $169 for tirzepatide, and roughly $99 or $129 in a promotional first month. Diagnostic services are not included and are not priced on the site.
Is Mochi Health legit?
It is a real San Francisco company, incorporated in February 2022, with a California Medical Board licence number on its BBB file. It is not BBB accredited, its BBB grade is a B, and the BBB lists 1,375 complaints against it, concerning cancellations and refunds. Separately, Eli Lilly is suing it, and in April 2026 a federal judge allowed Lilly's unfair-competition and false-advertising claims to proceed.
What is the Eli Lilly lawsuit about, and what does it mean for me?
We read the order. In Eli Lilly and Company v. Mochi Health Corp., case 3:25-cv-03534-JSC in the Northern District of California, Judge Jacqueline Scott Corley ruled on April 20, 2026 that Lilly's claims under California's Unfair Competition Law and the federal Lanham Act may proceed, dismissed a civil conspiracy claim with leave to amend, and left discovery open. Lilly alleges Mochi steers customers toward compounded tirzepatide and away from Mounjaro and Zepbound. That is an allegation: the court decided the claims can be heard, not that they are true. For you as a patient, the practical read is that Mochi's compounded tirzepatide supply is the subject of active litigation by the company that makes the branded drug.
Which pharmacy fills Mochi prescriptions?
Mochi does not say, but the Lilly case names Aequita Pharmacy LLC as a co-defendant alongside the Mochi entities, so you at least have a name to look up with your state board. Whether Aequita is registered as a 503A or a 503B is not something we have confirmed. Read the pharmacy name on your own label when your first order arrives.
Why does Mochi have 1,375 BBB complaints but a B rating?
Because a BBB grade measures how a company handles complaints, not how many it receives. Complaint volume is the only reason BBB gives for Mochi's rating. For contrast, Henry Meds carries an F on 232 complaints, six times fewer. If you take one thing from our provider reviews, take this: do not read a BBB letter as a proxy for how many people had a problem.
Can I cancel Mochi anytime?
Mochi says so, in the words "No hidden fees. Cancel anytime." The BBB reviewed the complaints against it in April 2026 and records that they concern cancellation and refund issues, across 1,375 filings. Both of those are on the record. Cancel in writing, well ahead of your renewal date, and keep the confirmation.
Sources
- Mochi Health: membership and medication pricing (accessed August 12, 2026)
- Court order: Eli Lilly and Company v. Mochi Health Corp. et al., 3:25-cv-03534-JSC (N.D. Cal., April 20, 2026) (accessed August 12, 2026)
- Mochi Health, BBB business profile and rating (accessed August 12, 2026)
- Mochi Health Trustpilot profile (accessed August 12, 2026)
- Reddit: r/JoinMochiHealth community threads (accessed August 12, 2026)
This review is for information only and isn't medical advice. Talk to a licensed clinician about whether any GLP-1 medication is right for you. Compounded medications are not FDA-approved. We're independent: we don't sell medication, and commissions never affect our verdicts. Editorial policy · Medical disclaimer · GLP-1 safety information