What is Remedy Meds?
Remedy Meds is a telehealth weight-loss service that started in May 2024 and is run from Summit, New Jersey. It connects patients with licensed clinicians who can prescribe compounded semaglutide, the drug in Ozempic and Wegovy, and compounded tirzepatide, the drug in Mounjaro and Zepbound. It also operates under the name Better Life Health, Inc, which is worth knowing if you are searching for records about the company.
The thing that separates it from most of the providers we review is what it does not tell you. There is no pricing page on remedymeds.com, and no dollar figure appears anywhere on the public site. The only routes to a price are the intake quiz, which asks for your health history, and an account. Everything below comes from Remedy's own help center, the FDA, and the review platforms.
How much does Remedy Meds actually cost?
We cannot tell you what Remedy Meds costs, because Remedy Meds does not say. We checked its homepage, its intake, its safety page, its referral page and its terms of service, and there is no published price on any of them. There is no pricing page to check. You will see a number after you have completed the intake, which means you cannot put this provider on a cost comparison before handing over your health history.
| Medication | Form | Advertised | What you'll actually pay |
|---|---|---|---|
| Compounded semaglutide Compounded | Weekly injection | Not published | Not published |
| Compounded tirzepatide Compounded | Weekly injection | Not published | Not published |
Checked August 12, 2026: Remedy Meds published no price on its public site on that date. Compounded medications are not FDA-approved.
What's included
- Shipping, at no additional cost
- Cold-pack packaging, through the pharmacies Remedy partners with
- A clinician visit, which you have to book before anything is prescribed
What costs extra
- Lab work, if your clinician orders it
- Any brand-name pathway, since Remedy prescribes compounded medication only
Cancellation and refunds
Cancelling is self-service: log in to the portal, open the Profile tab and select Cancel. What Remedy does not publish is a refund policy. We read all nine of its billing help articles and none of them says whether an order that has already been processed can be refunded. Given that billing disputes are the most common complaint on both Trustpilot and the BBB, get that in writing from support before you pay.
Checked August 12, 2026. Remedy published no price on its public site on that date, and we will note it here if that changes.
Free eligibility check
What medications does Remedy Meds offer?
Compounded medications contain the same active ingredients as their brand-name versions but are not FDA-approved. Each medication link above goes to our full guide on that drug.
How Remedy Meds works
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Online intake questionnaire
You answer health-history questions before you see a price. There is no way to see one first.
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Book a clinician visit
Remedy's help center is explicit that you must book an appointment with a clinician after signing up. Nothing is prescribed without it.
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Prescription within 24 hours of the visit
If the clinician prescribes, Remedy says the prescription is written within 24 hours of your appointment.
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Fulfilment and delivery
Your prescription goes to one of Remedy's partner pharmacies and ships within 7 business days, by FedEx, UPS or USPS. Pharmacies do not ship Friday through Sunday, so an approval late in the week can add days.
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Refills, or cancelling
Refills and dose changes run through the portal, and so does cancelling: Profile, then Cancel.
Who qualifies
- Adults who meet the screening criteria a licensed clinician applies at the visit
- People paying out of pocket, since HSA and FSA cards are accepted
Who shouldn't use it
- Anyone with a personal or family history of medullary thyroid carcinoma or MEN 2, the GLP-1 boxed-warning conditions
- People who are pregnant, planning a pregnancy, or breastfeeding
- Anyone who needs to know the price before starting an intake
A licensed clinician always makes the final call. Read the full GLP-1 safety information →
Is Remedy Meds legit?
Remedy Meds is a real company with licensed prescribers, and it is also a company with an FDA warning letter and an F from the BBB. Legitimate and low-risk are not the same thing. Everything it prescribes is compounded, which means it is not FDA-approved. Here is what the records say and how to check them yourself.
Care is delivered by licensed clinicians who must hold a licence in your state. Remedy does not publish the name of the clinician network on its public site, so we are not going to name one.
Remedy does not name the pharmacy that fills your prescription. Its help center refers only to "one of our pharmacy partners" and to "partnerships with pharmacies that utilize cold packs", both plural and both unnamed. That matters more here than it sounds: whether a compounding pharmacy is registered as a 503A or a 503B changes what oversight it is under, and you cannot check a pharmacy you cannot name. One Trustpilot reviewer describes the pharmacy changing every month. If this is the deciding factor for you, ask Remedy directly and get the name in writing.
FDA warning letter · September 9, 2025
The FDA issued Remedy Meds a warning letter, reference MARCS-CMS 716830, concerning the marketing of its compounded GLP-1 products. It is a compliance action about marketing claims, not a shutdown, and the company still operates. We link the letter so you can read it and decide for yourself how much it matters.
Read the primary source →Better Business Bureau · August 12, 2026
The BBB rates Remedy Meds F and the business is not BBB accredited. The BBB gives two reasons: it failed to respond to 9 complaints, and 20 complaints were closed unresolved. Read alongside the Trustpilot score, which is 4.6, this is the sharpest thing on the page.
Read the primary source →Verify it yourself
- Look up a pharmacy with your state board of pharmacy →
- Check LegitScript certification for remedymeds.com →
- Read the FDA warning letter yourself →
- Read the BBB complaint record →
Protect yourself: what to check at checkout & on the label
Compounded GLP-1s ship without the packaging you’d get from a pharmacy chain, and the advertised price is rarely the real one. Before you pay Remedy Meds, and when your order arrives, verify:
On the checkout screen
- The recurring charge and its cadence. Separate the membership fee from the medication price so a “$99” plan isn’t silently $178/mo.
- Every add-on line item: consultation, lab work, shipping, and dose-increase surcharges.
- The cancellation terms and next bill date, shown before you confirm. Screenshot this.
- A clear order confirmation with an itemized total, not just a “welcome” email.
On the compounded label
- The compounding pharmacy’s name and state license. Then confirm it on LegitScript or the state board.
- Active ingredient and strength (e.g. “semaglutide 2.5 mg/mL”). It should match what you were prescribed.
- A beyond-use / discard-by date and a lot number. Sterile compounds are dated; a missing date is a red flag.
- The prescribing clinician’s name, a real prescriber, not just the brand.
What real users say about Remedy Meds
What users praise
- Same-day or next-day clinician appointments, mentioned repeatedly
- Refills and dose changes are easy to handle in the portal
- Clinicians described as thorough and willing to talk through options
What users complain about
- Being charged month after month without medication arriving
- Subscriptions cancelled by Remedy with no explanation given
- The medication blend and the fulfilling pharmacy changing between refills
- Vials arriving with less than a full month of medication
Individual reviews can't establish medication quality or predict your results. Treat them as a read on the company's operations, not the drug.
Does Remedy Meds take insurance?
Remedy accepts HSA and FSA cards, which its homepage states directly. It does not mention insurance billing anywhere on its public site, and we are not going to tell you it does or does not accept insurance when the company has not said either way. Ask before you sign up.
One thing worth doing first: if your plan covers a brand-name GLP-1 like Wegovy or Zepbound, price that route before you start a cash-pay compounded program, because compounded medication is not FDA-approved and a covered brand-name prescription is often cheaper out of pocket.
Remedy Meds vs the alternatives
| Provider | From | Medications | Best for |
|---|---|---|---|
| Henry Meds | $179/mo | Compounded GLP-1s | Seeing a full price list before you sign up |
| Mochi Health | From $139/mo | Compounded GLP-1s | Dietitian support included |
| Hims | $39 first month, then $298/mo all-in | Brand-name GLP-1s, three of them pills | Widest brand-name GLP-1 menu |
Final verdict
Choose Remedy Meds if…
- You have decided compounded GLP-1s are right for you and cost is not your deciding factor
- You want month-to-month billing you can cancel yourself without a phone call
- You are paying with an HSA or FSA card
Skip it if…
- You are comparing providers on price, because you cannot compare this one
- Your insurance covers Wegovy or Zepbound, which will usually cost you less
- You want to know which pharmacy is filling your prescription before you order
The case against Remedy Meds is not the FDA letter on its own, and it is not the BBB grade on its own. It is that a company asking you to complete a medical intake before it will quote you a price is also a company that will not name its pharmacy, did not answer 9 BBB complaints, and left 20 unresolved. If you want a compounded program you can price and check before you commit, start with a provider that publishes its numbers.
Free eligibility check
Remedy Meds FAQ
Is Remedy Meds legit?
It is a real company with licensed prescribers, incorporated in New Jersey in March 2024. It also has an FDA warning letter from September 9, 2025 about how its compounded GLP-1s were marketed, and the BBB rates it F for failing to answer 9 complaints and leaving 20 unresolved. Everything it prescribes is compounded, which means not FDA-approved. Read the letter and the BBB record, both linked below, before you decide.
How much does Remedy Meds cost per month?
Remedy Meds does not publish a price. There is no pricing page, and no dollar figure appears on its homepage, intake, safety page, referral page or terms of service. You see a number only after completing the intake. Billing is month-to-month and HSA or FSA cards are accepted.
Is Remedy Meds FDA-approved?
No compounded medication is FDA-approved, and that includes everything Remedy Meds prescribes. Compounded semaglutide and tirzepatide contain the same active ingredients as the brand-name drugs but are not reviewed by the FDA for safety or effectiveness.
Does Remedy Meds take insurance?
Remedy states that it accepts HSA and FSA cards. It says nothing publicly about billing insurance, so ask before you sign up. If your plan covers a brand-name GLP-1, price that first.
What is Remedy Meds' refund policy?
Remedy does not publish one. We read all nine of its billing help articles and none states whether an order already processed can be refunded. Cancelling is self-service in the portal under Profile. Billing disputes are the most common complaint on both Trustpilot and the BBB, so get the refund terms in writing before paying.
How fast does Remedy Meds ship?
A clinician writes the prescription within 24 hours of your visit, and Remedy says medication ships within 7 business days by FedEx, UPS or USPS, in cold packs. Its pharmacies do not ship Friday through Sunday, so an approval late in the week can add several days.
Which pharmacy does Remedy Meds use?
Remedy does not say. Its help center refers only to "one of our pharmacy partners" and to pharmacies that use cold packs, plural and unnamed, and one Trustpilot reviewer describes the pharmacy changing every month. Because you cannot check a pharmacy you cannot name, you also cannot check whether it is registered as a 503A or a 503B.
Why is Remedy Meds' Trustpilot score so much better than its BBB grade?
Partly because the two measure different things. Trustpilot shows 4.6 from 13,416 reviews, and Remedy holds a paid Trustpilot subscription and asks its customers to leave reviews, so most of that sample is solicited. The BBB grade reflects complaint handling, and there Remedy did not respond to 9 complaints and left 20 unresolved. Trustpilot also notes it replied to 100% of negative reviews, which is the contrast in one line: it answers the reviews that move its score.
Sources
- FDA warning letter to Remedy Meds, MARCS-CMS 716830 (accessed August 12, 2026)
- Remedy Meds LLC, BBB business profile and rating (accessed August 12, 2026)
- Remedy Meds Trustpilot profile (accessed August 12, 2026)
- Remedy Meds help center: how long delivery takes (accessed August 12, 2026)
- Remedy Meds help center: how safe delivery is handled (accessed August 12, 2026)
- Remedy Meds help center: billing and cancellation (accessed August 12, 2026)
- Remedy Meds help center: shipping (accessed August 12, 2026)
- Remedy Meds homepage, checked for published pricing (accessed August 12, 2026)
- Reddit: user experiences with Remedy Meds, r/CompoundedSemaglutide (accessed August 12, 2026)
This review is for information only and isn't medical advice. Talk to a licensed clinician about whether any GLP-1 medication is right for you. Compounded medications are not FDA-approved. We're independent: we don't sell medication, and commissions never affect our verdicts. Editorial policy · Medical disclaimer · GLP-1 safety information